Alfred University does not mail paper bills. Statements covering all charges for the semester are available online through CASHNet, the university web-based e-Commerce system in June and must be paid by August 1st. Statements covering charges for the second semester are available in November and must be paid by January 1st. Statements are issued on a regular basis for those students that have new charges or a balance outstanding. There is a $35.00 fee for late registration changes. Past due accounts will be charged a late fee at the rate of 18% per annum on the unpaid balance. The University reserves the right to charge a flat fee of $75 if an account balance is not cleared by the due date of a bill.
Students should access the CASHNet billing system through their AU Banner Web student access portal. Parents or other users can log on to this secure site using their own login ID and password as soon as the student gives them authorization to do so. Once a parent or other authorized user has their own separate access, they will receive notification when a bill is created and uploaded to the CASHNet site. They can also use the site to make payments through a checking or savings account, verify that the account is paid in full, and review activity on a student account. The website is secure and certified as PCI compliant.
Refunds for overpayments on accounts are issued after financial aid is disbursed, after the class drop period has ended – typically the end of the second week of classes each semester. A small amount may be advanced at the beginning of a term to assist with the purchase of books and other supplies.
Refunds for students leaving campus during the academic year are prorated based on the point of withdrawal within the semester.
It is important that the student formally withdraws from the University since refunds are determined by the date of receipt of the withdrawal notice. Formal withdrawal starts with the Dean’s Office of students’ college or school. A student seeking to withdraw should make an appointment with their Assistant Dean.
Students are required to meet all financial obligations to the University when due. They will not be allowed to register for the following semester if there is a significant balance outstanding on their account. Students will not be allowed to receive a diploma if they are delinquent in meeting financial obligations due the University or any University organization.
All students are required to sign a statement each semester certifying their understanding that if the university does use a collection agency or take legal action for any account balance due, they will be liable for and shall pay all costs and expenses incurred by Alfred University, including reasonable attorney's fees and/or collection fees (which may be based on a percentage at a maximum of 33.3% of the debt) resulting from the referral.